TERMS & CONDITIONS LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS &
CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE.
59PRINT RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
COPYRIGHT
All material and software Copyright (c) 2004 59PRINT." DBA 59PRINT.COM" All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or
republish any of the materials and software contained on the 59PRINT web site and/or its subsidiaries.
You may not use or reproduce any trademarks, service marks, or logos that are not owned by you or authorized for use by you onto materials and merchandise
to be printed 59PRINT. Words, names, and designs used to identify services or products are considered trademarks, and/or logos. The same policy is applicable
for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works.
The copyright owner's exclusive rights prohibit the reproduction of any original work. 59PRINT strongly suggest that customer researches about all laws and
regulations regarding use of any copyrighted material. 59PRINT policy is to obey and co-operate with any government agency in pursuit of legal action against
the person authorizing and/or placing the order. Customer agrees to accept all responsibilities regarding this matter and agrees to pay for attorney fees and
court fees that may occur.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from
which such Content originated. This means that you, and NOT 59PRINT, are entirely responsible for all Content that you use when you send, upload, post or
transmit. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to
not use the Service to send, upload, post or otherwise transmit any Content that contains
(i) child pornography;
(ii) a threat to kidnap or injure a person, a threat
to injure personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any
law of the United States, or a threat of blackmail;
(iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States;
(iv) any defamatory remarks directed at any other person or company; or
(v) any content that infringes the intellectual property rights or other proprietary rights
of 59PRINT or any third party. 59PRINT does not control the content posted by Customers and does not guarantee the accuracy, integrity or quality of the
Content. Under no circumstances will 59PRINT be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or
objectionable. Products and services, are provided for your personal use only.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all
orders placed or other actions that are taken through your registered account or ip address.
You acknowledge that 59PRINTdoes not pre-screen content, but that 59PRINTand its affiliates shall have the right (but not the obligation) in their sole discretion
to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that 59PRINT may preserve
content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
(a)
comply with legal process;
(b) enforce the terms of service;
(c) respond to claims that the Content violates the rights of third-parties; or
(d) protect the rights,
property, or personal safety of 59PRINT, its users and the public.
GOVERNING LAW
59PRINT is located on 716 E. Broadway Glendale, California 91205.. Any legal action or proceeding relating to or arising from your access to or use of this Site
shall be instituted in Glendale CA. You agree to submit to the jurisdiction of Glendale. CA courts and agree that venue in these courts is proper in any such legal
action or proceeding. Customer agrees to pay for all collection, court, legal and attorney fees in case of non-payment of the placed order..
LIMITATION OF LIABILITY
In no event shall 59PRINT or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or
consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not 59PRINT has been advised of
possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from 59PRINT or
its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall 59PRINT be liable or
responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
INDEMNITY
You agree that you shall indemnify and defend 59PRINT and all parties from whom 59PRINT has licensed portions of Content, and their directors, officers, and
employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to
(i) your breach of
these Terms of Use or
(ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into
Products.
DESIGNING FILES
59PRINT does not provide any design files to customers. All designed material are property of 59PRINT unless specified otherwise in writing.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. 59PRINT is not responsible for any color shift that occurs in conversions from RGB to
CMYK color modes. In some occasions it is not possible to prevent the printing of RGB file, therefore, you must check and re-check all your submitted files
before placing the order. 59PRINT is not responsible for bad print due to to your jobs graphic mistakes. All spot colors will be converted to CMYK values by
Adobe Photoshop Standards. 59PRINT suggests that when creating a file containing black solid block all CMYK values must be C80 M80 Y60 K 100. If the
black portion of the picture or the solid does not include all four colors the black color appears to be gray. 59PRINT is not responsible for any defects caused by
this mistake
All artwork, designs and images must be provided in minimum of 300DPI and CMYK color mode. 59PRINT is not responsible for images printed as fuzzy,
distorted or pixilated due to customer provided artwork. Some papers that don have a coating on it may result in darker more fuzzy print, please consider when
you are designing and choosing your project. 59PRINT is not responsible for the print difference. If the order is rushed in some cases ink will not dry in time
which will cause offsetting due to rush processing of the order. 59PRINT is not responsible for offsetting in case of rush process and the order can not be
cancelled.
COLOR PROOFING & MATCHING
59PRINT is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy,
image proportion and placement, but not color or density. 59PRINT will try it's best to match the gradient density of each color , 59PRINT is not liable for the final
appearance of a color. Each printer uses processes in the production of printed material, color may vary from order to order. 59PRINT does not guarantee the
color matching of any job and it is within industry standard that some color differentiation must be accepted by the customer 59PRINT is not liable for any color
differences.
Application of UV Coating may effect or change the appearance of the printed colors. 59PRINTt is not liable for the final color appearance of a UV product/s.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Customer acknowledges that all mistakes occurred after the final
approval are not 59PRINT’s responsibility. Reprinting of the incorrect order will be treated as a new order. 59PRINT is NOT LIABLE for errors in a final product
caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds,
Finished Product Size INDEMNITY.
ORDER QUANTITY AND TURNAROUND
Customer acknowledges that the quantity of the order placed may vary from the quantity received. It is industry standard that quantity of the order can vary
10% plus or minus but the customer will be charged only for the quantity received. Orders can not be canceled or rejected due to the lesser quantity. All of our
turnarounds are based on availability and operational status of our equipment. Orders may not be canceled due to equipment malfunction, power outages,
drying and/or any problems that can cause delays beyond control of our staff and production facility.
ORDER CANCELLATION
59PRINT will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer
Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, consultation, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund.
Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design and layout services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value ALL SALES ARE FINAL. NO REFUNDS OR CREDIT. If we verify that we made an error or
failed to follow your written instructions, we will re-print the order ship to you at no additional cost to you. You must get confirmation of re-print in writing to
proceed with the reprint.
Customer must notify 59PRINT within 5 calendar days of order acceptance for any defects discovered in the ordered product. In order to receive replacement
Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. At that
time our management will go over the problem and determine if the defect was caused by 59PRINT or customer.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
ORDER SHIPPING AND DELIVERY
59PRINT will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall 59PRINT be liable for any consequential
damages resulting from any delays in production, shipment or delivery.
All 59PRINT customers agree not to hold 59PRINT liable for delays in shipments caused by weather conditions, shipping company delays, international
customs issues or any other circumstances beyond 59PRINT's direct control. 59PRINT shipment and delivery dates are calculated based upon estimates
provided by our suppliers.
59PRINT will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may
delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical
difficulty will not be the grounds for order cancellation.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. 59PRINT is not
responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, 59PRINT will re-ship the package with
corrected address and charge an additional shipping fee for the shipment.
OUR GUARANTEE
59PRINT.com is committed to delivering quality printing in accordance with Industry Standards. Therefore, we guarantee that if your job has defect in
workmanship or materials within our control or if we fail to follow your written instructions, we will reprint the job at our expense upon receipt of returned
merchandise. You have 3 days to call us about the defected merchandise, and you must return the merchandise to our printing facility on 716 E. Broadway
Glendale CA 91205. If the quantity of the defected merchandise is less than what we have originally sent to you, we have the right to assume that the
merchandise you received was in good usable condition. You must return the merchandise in tact. All payments must be paid in full including deposits,
balances due, postage costs, shipping costs for the guarantee to be effective. ALL DEPOSITS ARE FINAL and not subject to refund in any case. We produce
the best possible prints from the files you have provided. Unless you have purchased for hard copy proofs, produced by our pre-press department all of the
errors in content and resolution are your (customer) responsibility.
This guarantee does not apply to errors in customer-supplied digital files, including, but not limited to, poor or low resolution photographs, improper color
model, missing fonts, defective file formats, incorrect copy or corrections that were not noted on your proof approval form. While we do strive to assure "pleasing color" standards, we cannot guarantee the printed piece will exactly match the colors on your screen or printer.
If you feel your final, printed job does not meet your specifications and that the error is due to a defect in workmanship or materials, please follow these steps:
Call us immediately to discuss what you think is not satisfactory about the job. If we agree that the problem is our responsibility, we will give you written
authorization for obtaining a reprint.
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